About the Study
The Performance and Design (APEAL) study measures how gratifying a new vehicle is to own and drive. Attributes are organized into 10 categories, such as ride and handling, engine/ transmission, and comfort and convenience.
Surge in sales volumes creates uphill task for dealers to deliver a satisfying shopping experience, J.D. Power study finds.Read More
Maruti Suzuki and Toyota each receive two model-level awardsRead More
The Performance and Design (APEAL) study measures how gratifying a new vehicle is to own and driveRead More
Toyota Ranks highest for the Sixth Consecutive Year. Car Dealers in India Look Forward to a Profitable Year As Automakers Support with New Launches, Financial Incentives.Read More
More than one in five (22%) two-wheeler customers indicate visiting an independent workshop during the warranty periodRead More
Bridgestone and MRF tie for the Highest ranking in customer satisfactionRead More
Robust growth of the Indian Tractor Industry is expected in the near future. Study reveals that Higher Horsepower tractors will lead the wayRead More
Top 3 OEMs Receiving the Most Awards Are Toyota (9 Awards), Hyundai (6 Awards) and Honda (4 Awards)Read More
The rise in optimism is more accentuated amongst dealers in metro cities as 62% feel their financial performance improvedRead More
WheelMonk.com launched in collaboration with J.D. Power in J.D. Power's prestigious awards nightRead More
On the 21st of March 2016, J.D. Power recognized the highest-performing automotive companies in its 2015/ 2016 India customer satisfaction studies at an award ceremony held on March 21, 2016, in New Delhi.
For the full list of awards presented, please click here
Listen to what J.D. Power India Award recipients are saying about their awards, their outlook of the India Auto industry and their strategy for improving customer satisfaction in their organization.