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Long-Term Vehicle Dependability in India Improves for Third Consecutive Year, J.D. Power Study Finds

The Study measures the long term dependability of the vehicles

SINGAPORE: 21 July 2016 Long-term vehicle dependability in India improves as nearly half of all car owners indicate not experiencing any problems with their vehicle, according to the J.D. Power 2016 India Vehicle Dependability Study (VDS), released today.

The study, in its ninth year, measures problems experienced by original owners of 2.5- to 3.5-year-old vehicles in 169 different problem symptoms across nine vehicle categories. Overall dependability is based on the number of problems reported per 100 vehicles (PP100), with a lower score reflecting higher long-term v the most #dependable cars in India. @JDPower Vehicle Dependability Study is released @JDPowerCars pic.twitter.com/orPNod42mv

— WheelMonk (@wheelmonk) July 21, 2016

About the Study

The 2016 India Vehicle Dependability Study (VDS) is based on evaluations from 7,717 original owners who purchased a new vehicle between July 2012 and September 2013. The study includes 70 models covering 15 nameplates and was fielde from January through April 2016 in 30 cities across India. The VDS is one of two J.D. Power automotive quality studies for the India market. The 2016 India Initial Quality Study (IQS), which measures problems of new vehicles at 2-6 months of ownership, will be published in November.

The nine vehicle categories being evaluated are: vehicle exterior; driving experience; features, controls and displays (FCD); audio and entertainment; seats; heating, ventilation and air conditioning (HVAC); vehicle interior; engine; and transmission.

Media Relations Contacts

XingTi Liu; J.D. Power; Singapore, 068811; +65-67338980; xin

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